At Sketos, we strive to provide you with efficient and secure delivery service. Below, you will find important information about our home deliveries:

Remember that the minimum order through our website is COP $80,000.

Cities with Shipping Coverage:

Currently, we only offer home delivery in the city of Bogotá.

Delivery time:

Receive your order within a maximum of 2 business days after purchase.

Shipping cost:

FREE shipping on purchases over $110,000!
For smaller orders, shipping to Bogotá is only $8,900.

Payment methods

We accept online payments via debit cards, credit cards, PSE, Nequi, Daviplata, among others.

Specialized Cold Chain Transportation:

To ensure the quality of our products, we work with a logistics operator specializing in cold chain products. This way, your order will remain refrigerated and fresh throughout the journey.

Ensure the receipt of your order:

It is important that someone is available to receive and approve your order on the day of delivery. This will ensure we provide you with the best service.

Non-working days:

Order deliveries are not made on Sundays or public holidays.

Product Expiry Date:

All our products delivered to your home have a 15-day expiration date. We guarantee the quality and freshness of our products.

Customer service:

Our customer service hours on our digital channels are Monday through Friday from 7:30 a.m. to 5:00 p.m.

If you have any questions, additional information, or updates about your order, please do not hesitate to contact us via our direct WhatsApp chat at 3013768949 or by email at analistaecommerce@fasalact.com

We are committed to offering you an exceptional shopping experience and quality products. We hope you enjoy your order!